Privacy Policy

Effective Date: 22 July 2026

Welcome to Shree Shyam Mega Mart. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile application, or related services.

1. Information We Collect

We may collect the following information:

• Full name
• Mobile number
• Email address
• Billing and shipping address
• Order and purchase history
• Payment details (processed securely by third-party payment gateways)
• Device information, including IP address, browser type, and operating system
• Location information (with your permission)
• Information you provide when contacting customer support

2. How We Use Your Information

Your information is used to:

• Process and fulfill your orders
• Deliver products to your address
• Provide customer support
• Send order confirmations and delivery updates
• Improve our website, mobile application, and services
• Personalize your shopping experience
• Send promotional offers and marketing communications (where permitted)
• Detect and prevent fraud or unauthorized activities
• Comply with legal and regulatory requirements

3. Payment Information

Payments made through our platform are securely processed by trusted third-party payment gateway providers. We do not store your credit card, debit card, UPI PIN, or banking credentials on our servers.

4. Sharing of Information

We may share your information with:

• Delivery and logistics partners
• Payment gateway providers
• SMS, email, and notification service providers
• Technology and analytics partners
• Government or regulatory authorities, where required by law

We do not sell, rent, or trade your personal information to third parties.

5. Cookies and Tracking Technologies

Our website and mobile application may use cookies and similar technologies to:

• Remember your preferences
• Improve website performance
• Analyze website traffic
• Enhance your shopping experience

You can manage or disable cookies through your browser settings. Some features may not function properly if cookies are disabled.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Although we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

7. Your Rights

You may have the right to:

• Access your personal information
• Update or correct inaccurate information
• Request deletion of your personal information (subject to applicable legal obligations)
• Opt out of promotional communications at any time

8. Third-Party Links

Our website or application may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third-party websites.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

By using our website or mobile application, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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